Terms and Conditions

Before ordering products or browsing the JINJA skin care site, please read the Terms and Conditions to protect your own interests.

General

The JINJA skin care website is owned by JINJA, there is no warranty on any products, material or information provided on this website. All Rights are reserved.

The content of this site, which includes, but is not limited to, photographs, images, logo’s and texts are the property of JINJA skin care.

Before accessing, browsing, registering or ordering goods from this site, read these T’s and C’s carefully as by using this site you agree to and are bound by the terms and conditions as laid out. Do no use the site if you disagree with the T’s and C’s. If any further information is required, please email info@jinjaskincare.co.za.

Information on our site is provided free of charge and is intended as general information only and is not intended to amount to any advice on which you should rely. We endeavour to supply accurate photographs, information and descriptions.

Products

Products, samples and services that we provide are for personal, domestic use only and are not for sale or resale.

While we endeavour to ensure consistency of our products, due to a possible variance in raw materials available, they may change the colour and consistency of the final product.

Due to unforeseen circumstances, some products may be substituted by alternative goods of equal or better value. If the substitute is unacceptable, you can request a refund.

Discounted goods may be end of a run, special edition or slightly flawed and will be sold as such on the site.

Orders

Orders placed will receive a conformation email, however not all orders can be processed if

  1. The item is out of stock
  2. Trouble with authorization of payment
  3. Incorrect information provided to us

Delivery is normally 2-5 working days to South African customers only.

When ordering, we endeavour to keep all your personal information secure. We have two payment options, PayFast and SnapScan, both of which are secure payment gateways.

Ownership of the goods is passed on to you once you have taken delivery of the goods.

Returns Policy

Faulty or imperfect goods may be replaced if realistically possible within a reasonable timeframe of 10 days from receipt of goods. This is subject to the correct usage, storage and transportation of such goods.

Faulty products returned outside of this timeframe can be exchanged for a gift voucher.

Goods not meeting the return policy requirements, may be denied a refund.

Fraud

In the event of suspected fraud or illegal activity, JINJA reserves the right to reject or refuse to process an order.

Any loss incurred due to unforeseen third party activity, will not be the responsibility of JINJA skin care.

Disclaimer

Statements and products on this website are not intended to treat, diagnose, cure or prevent any condition or disease and is not intended to be a substitute for Professional Medical Advice.

Pregnant and lactating mothers should take note of the ingredients in the products that are not suitable for these conditions.

These products are not suitable for young children unless specifically stated as such.

All products should be subject to a patch test before use to test for sensitivity or allergic reaction.

If skin becomes irritated or inflamed, stop use of the product immediately. If the condition persists, seek medical advice.